OUR
PROFESSIONALS
QUALITY
ASSURANCE
From the inception, Sultan Records Management has adhered to the sound principals of ISO 9001 and has created extensive Quality Assurance Procedures, which have been embedded within all of our operational methodology.
We believe in team work and we always work closely with our clients in pursuing continuous improvements in the business process. Our Management and staff have a positive commitment to service quality. We respond quickly and efficiently to achieve total customer satisfaction to exceed their expectation.
Sultan Records Management Quality Policy is based on our three basic service principles:
- 1.Our Service quality conforms to customer specifications as set out in our business agreement.
- 2.Our quality management system reduces possibility of errors and we focus on constant improvement of our internal control systems.
- 3.Our quality policy is to ensure everyone understand service levels, job responsibilities and focusses on customer satisfaction.
At Sultan Records Management we are dedicated to quality and customer satisfaction. With our comprehensive range of services and our professional team, we ensure that our client’s requirements are met with satisfaction and delivered within the agreed timeframes.
ISO9001-2015
Quality Management Certification
